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changing email address

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Briel Rhoades

I am trying to change the email address on my account.  When I go to link another email address to the account, it says one already exists, but then I cannot login with that email address.  

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  • Ann

    Hi Briel,

    Welcome to Box Community!

    I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

    Thanks for posting! 

    Best,
    Ann

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