Recovery codes failed to be generated

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Peter Werzer

• 21 août 2024 07:21

Hi,

 

my recovery codes were not generated (failure!) when switching to 2-step verification using the Authenticator App. 

Thx, Peter. 

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• 

  Rona

  • 21 août 2024 20:34

  Hi Peter, 

  Welcome to Box Community! 

  To assist regarding your MFA issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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