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No PDF option for saving in M365 Programs on Windows

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Jason Reynolds

When I go to "Save a Copy" of my Word or Excel documents that I opened in Box... there are no options to save as a PDF... just gives a couple of basic options. See the screenshot below. I can go and browse and find the location again and through that method I can get the right options, but just the basic... save a copy... it doesn't exist. This works on my Mac as expected and works if I am using OneDrive... but for some reason I can't get it to work on Windows using Box.

 

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  • Rona

    Hi Jason,

    Welcome to Box Community! 

    To help address the issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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  • XLCM - IT

    Was this resolved?

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