2factor authentication cannot login

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scott robinson

• 26 août 2024 14:15

I cannot login into my 2FA account, due to the fact the authenticator app being assigned my personal email account. Can you please assist?

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  Rona

  • 26 août 2024 21:22

  Hi Scott, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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