Box Status

Storage Shows 33GB Full After Fully Deleting And Unsyncing

Terminée
S’abonner
New post
Ryan Melley

Please run the script that fixes my storage information - which shows 33/100GB taken up even after completely deleting and unsyncing the 66GB of files that had been previously synced. (This is unlikely an aggregate delay as the 66GB removed updated almost immediately) 

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  • Rona

    Hi Ryan, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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