Box Status

new user: impossible to add files

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Margherita Grando

 

Dear Support team,

I am a regular user (not an invited one) just starting using Box with my company mail.

Accessing to my account, into the ALL FILES sections, results impossible to me to upload any type of document.

Please, Let me know

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  • Rona
    • Modifié

    Hi Margherita, 

    Welcome to Box Community and glad to assist!

    It shows that only your Box Admin and Co-Admins can create and delete first-level folders in your Enterprise. At this rate, you should reach out to your Box Admin to modify this. 

    Thanks for posting! 

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