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The "Onboarding Checklist" dialog box stays on

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Tag Adamson
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Enterprise Plus member.

It is stuck on the screen, when I visit "Account & Billing" even on "Content". As it stands right now, I am unable to assign team members, fix version history, etc. The save button is locked behind the "Onboarding Checklist" dialog box.  I will not be using the account until this gets fixed. I have removed all data that was just uploaded, hoping this would solve the issue. Will not use this box until issue is fixed. Just wasted bandwith last month and now.

Update: Try reducing your "Zoom" in the browser from 100% to say about 70-80%. Work for me. Never knew that was even on.

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2 commentaires

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  • Rona

    Hi there, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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  • Clare Zlatic Blankemeyer

    Having the same issue.  Onboarding Checklist will not go away, prohibiting utilization of key functions for this account.

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