Box Status

Co-Administrator

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Colin Murphy

I am new to Box.  I am the administrator and want to set a member up as a co-administrator.  When I click the tab it denies access and says I must set up a domain.  Both of us have email address that are either me.com or gmail.com.  I go to add a domain and it must be either gmail or me.  If I add gmail and copy the script I do no0t know where to go next.  Can someone guide me?

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  • Rona

    Hi Colin, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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  • Mårten Svensson

    I have the same issue, trying hard to add a co-admin , have tested differet 2nd email adresses to these persons but still get a red message that the emails are not validaed etc. help

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