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User can't signin

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Box User

We have a user who is unable to login to Box for quite some time, they have tried password reset as well, and claim they have contacted support but it still doesn't seem to be working.

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  • Rona

    Hi there,

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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