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Box powerpoint file opened on desktop not saving to Box for guest user

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Michael Reed

I have a guest user on a PC who is working on a powerpoint file that he has opened with desktop powerpoint. When he saves the file is not updating on the Box version and he's not getting an error message.

Is there a permission I need to give him or a setting he needs to change on his end?

Thanks.

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  • Rona

    Hi Michael, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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