Upgrade storage - disappearing files

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Anne HEURTEL

• 15 septembre 2024 17:13

I upgraded my account to a business account and now I can't access any files on my box. All my files were saved there. Thank you for your help.

Anne

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  Rona

  • 16 septembre 2024 14:33

  Hi Anne, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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