FILES DISAPPERERED

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Sherry Mae Pinky Magos

• 17 septembre 2024 06:40

Hey! My client changed my accessibility to Managed User from a Normal User. She have multiple user account and have 150GB. When she changed me to Managed user, she could no longer access the files that I uploaded before. 

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  Rona

  • 17 septembre 2024 20:34

  Hi Sherry,

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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