After upgrading from Personal Pro to Business Plan, I can no longer view my files.

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株式会社クローバーホールディングス

• 18 septembre 2024 05:01

After upgrading my plan from Personal Pro to Business Plus, I can view folders, but not files.
It's been 24 hours since I upgraded, but will I be able to view it if I wait?

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  Rona

  • 18 septembre 2024 19:42

  Hi there, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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