Box Status

Deleted Files

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I deleted a lot of files yesterday, but my storage has not been updated since yesterday morning before 8am. I am unable to change files in my box account because it still shows it is over 112 GB. It is not. Please assist. Thanks.

charles

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  • Rona

    Hi Charles,

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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