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Support Email Address

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YD

I have changed my email address of my Box account, but It seems that I created an issue with the email address of my support account.
When I went to check the tickets in my support page, I got this pop-up message "You can’t view requests because one of your email addresses has not been verified. Click here to verify your email". When I click to verify me email, I get linked to a page that asks me to change my password but then I get an error message "403 Forbidden".

Please fix my support email address to be same as my new associated email with my Box account.

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  • Rona

    Hi Yazan,  

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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