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File size exceeds the folder owner's file size limit errior

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Andrew Spring

I keep getting this error message when trying to upload video files to my box account.  My system admin informed me that I have no file size limits on my account.  Please advise on how to remedy this issue. 

 

Thanks

Andrew

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  • Rona

    Hi Andrew, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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