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migrating my accout to another email address

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Ovees Shaikh

hi

i have a box account with an email address. i want to change my account email address to a different email account. how to do that?

for example, currently my box account is set at abc@abc.abc and now i want to stop using that email and migrate everything to xyz@xyz.xyz

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  • Ann

    Hi Ovees, 

    Welcome to Box community!

    It would be advisable to include the new email as a secondary and designate it as the primary email. 

    The steps for adding or modifying your email address are as follows:

    1. Login to box.com
    2. Go to Account settings (click the profile pic or initials located on the upper right corner)
    3. Account 
    4. Add a Collaborator or Link Personal Email 
    5. Link Personal Email > enter the new email
    6. Confirm the email
    7. Go back to account settings and make the secondary email as primary.

    Hope this helps and thank you for posting!

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