Box Status

Search function not working

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Lauri Matos

We have over ten user accounts. Three employees are having issues with the Box search function, both online and desktop, where files we know exist aren't showing up in the search results. Please advise.

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  • Rona

    Hi Lauri, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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