We can't open files despite can move and save them in Box Drive
Répondu
We’ve been experiencing issues with opening documents/files with Box.
We have already been to manually reset Box Drive; referred to previous FAQs, delete the registry entries and specific folder, uninstalled and reinstalled the program.
However, the problem remains unresolved.
I contacted in this community the other day as instructed by the Co-administrator, but the only thing that advised to happening was the uninstallation manual, so the Co-administrator is very dissatisfied with the solution you provided. We hope that appropriate action will be taken in this time.
-
Hi Shota,
Welcome to Box Community and glad to assist!
As much as we wanted to follow through, we’ve managed to exhaust the basic troubleshooting steps for your current issue/error. If you wish to further the investigation, you may want to consider upgrading your account.
Thanks for posting!
Vous devez vous connecter pour laisser un commentaire.
Commentaires
1 commentaire