Upload file type (HEVC)

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松下 宏恵

• 7 octobre 2024 06:15

Could you please tell me the file types supported for uploading video files to Box from an iPhone?
We couldn't upload a video file in HEVC format.

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  Rona

  • 7 octobre 2024 19:15

  Hi there, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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  松下 宏恵

  • 9 octobre 2024 00:08

  Hi, Rona.

  I will check the ticket.

  Thank you so much your support. 

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