Box Status

Need help with adding a new member

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Michael Young

I am getting this error and she is not sure if she has an account with box somewhere else:  Error message is:  Email already used in a Box account but not associated with an enterprise

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  • Rona

    Hi Michael, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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