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Files within pasted folder are corrupt

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Jeremy Weber

I have a user who is copying a folder containing Excel file templates and pasting the copied folder in the same location. The files within the pasted folder are all corrupt. Is there a specific reason this is happening? The user is performing this task on a laptop using box drive.

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  • Rona

    Hi Jeremy, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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