Box Status

unable to access ox records

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Mark Fickenscher

I put in my email address then password as always and cannot get into the system.  I have tried to reset my password but never get the supposed email to do so.  System worked fine yesterday and the rest of my team members are not having issues.  Can yo help?

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  • Rona

    Hi Mark, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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