Trying to upgrade
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I am trying to upgrade from a free account to a paid account and it says my account needs verified but will not let me verify it. I tried calling support and was forced to make an appointment. I waited for the appointment and a very rude and insulting person just kept telling me to verify it and would not listen when I said I could not verify it because it would not permit me to and then hung up on me. I have never worked so hard to buy something. This is my last effort before moving on to something else.
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Hi Brenda,
Welcome to Box Community and glad to assist!
If you have concern regarding your account upgrade, please contact our Sales team and use our live chat function via box.com/pricing.
Thanks for posting!
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