I can't sign in using my work email because my old phone crashed and cant use authenticator

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wenyi zhang

• 25 octobre 2024 15:03

account: [personal information–redacted]

please help!

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  wenyi zhang

  • 25 octobre 2024 17:23

  please help!!

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  Ann

  • 25 octobre 2024 21:29

  Hi Wenyi,

  Welcome to the Box Community!

  This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

  Thanks for posting!

  Best,
  Ann

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