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Number of links and folders are unable to be accessed: "This shared file or folder link has been removed or is unavailable to you"

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Kimberly Kuo

I am incredibly frustrated in using Box. I only use it because in my work my partner uses it with an external organization, otherwise I would ditch it altogether. I continue to be sent links with important documents and files, only to click on them and get errors. When others open the link, it works for them. This has been worse in the last week. What gives? Permissions and sharing have been repeatedly checked so that is not the issue.

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  • Ann

    Hi Kimberly,

    Welcome to Box Community!

    I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

    Thanks for posting! 

    Best,
    Ann

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