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File disappeared

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Giuseppe

Hello, 

I had some folders that I created and shared with a member of my team. Now they randomly disappeared from Box. It's not in the Trash either. Could you help us find them?

Thank you

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  • Ann

    Hi Giuseppe,

    Welcome to the Box Community!

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

    Thank you for posting!

    Best,
    Ann

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