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Auto-Save Feature Not Working

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Rosalyn Herrera

Hello,

When using the "Microsoft Excel Online" feature, my work keeps disappearing and defaulting back to it's original upload. This issue has also happened with one other person.

May we please get assistance with this!

Thank you! 

 

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  • Ann

    Hi Rosalyn,

    Welcome to Box Community!

    I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

    Thanks for posting! 

    Best,
    Ann

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