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PowerPoints Not Opening In PowerPoint Online

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Evan Raidor

I've been messing with a couple of PPTX files, and I cannot seem to get them to open in the Online format; only the Desktop app seems to work. I tried creating a PowerPoint in Box, but it redirected me to the Desktop app, and when I saved it (a place PowerPoint deck), I still could not open it via Box's Online option.

Has anyone else experienced this lately?

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3 commentaires

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  • Adam Ross

    We are also experiencing this exact same issue as well. Please assist Box Support.

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  • Deana Gomez

    YES!

    Box acknowledged this issue on their status page this morning

    https://status.box.com/incidents/9xtvbwvzssww

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  • Ann

    Hi Evan, 

    Welcome to Box Community!

    We appreciate you raising this issue to us, and our engineering team is currently aware of this situation. While they are working on a fix for this issue, please subscribe to our updates here status.box.com for more information on our team's progress.

    Appreciate your patience and thanks for your help!

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