Client uploads files and I can't see them

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Chantal Douglas

• 12 novembre 2024 02:40

The client uploads files, sends me a screenshot to show files are uploaded, and I can't see them on my side. What do i do?

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  Rona

  • 13 novembre 2024 22:10

  Hi Chantal, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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  Leigh Ann Carlton

  • 29 novembre 2024 21:58

  Same here. I look unprofessional when I have to keep requesting files.

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