Box Status

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Miki Arakawa

Hello. My colleague cannot visit box page even he is invited. When I look into all collaborator, he is displayed as "pending". He received verification e-mail after he input his e-mail address, but it was expired. He needs the e-mail again. What can we do?

 

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  • Rona

    Hi Miki, 

    Welcome to Box Community and glad to assist! 

    Once the user's verification email has expired, please have the user to reset his password to get a new link and complete his Box setup. 

    Thanks for posting!

     

     

     

     

     

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