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Files and Folders report empty

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Jonathan Wagner

Dear Support Team, I have been trying multiple times now to run a files and folders report for a specific folder I have created. Every single time when the report is supposedly complete, I only get an empty CSV file back with no files and folders listed. Any urgent help would be appreciated.

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  • Rona

    Hi Jonathan, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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