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Auto download of files in box drive

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Shailesh Rajan

Mac OS Sequoia 15.1.1

Teammates upload the file to shared box folder, I cannot search for the file using spotlight on the shared folder (10s of sub folders and 100s of files) Turns out the spotlight search doesn't work if the files have a "cloud" icon next to them, which I understand means, not downloaded yet.

How can I enable immediate auto download and don't get to see this cloud icon against the files?

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  • Rona

    Hi Shailesh, 

    Welcome to Box Community and glad to assist!

    It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team.

    Thanks for posting! 

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