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I haven't received the password reset email

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When I log in, I get the message "Your password has expired. Please enter your email address and we will send you instructions on how to create a new password." I followed the instructions to enter my email address and reset my password, but I haven't received the password reset email. What should I do?
Affected account: 

<personal information-redacted>

 
 
 
 
 
-1

Commentaires

1 commentaire

Date Votes
  • Rona

    Hi there, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

    0
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