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User Creation

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DAVID KELLER

I am trying to add a managed user to my account that I keep getting errors about.  Here is what the system tells me, "email already used in a Box account but not associated with an enterprise".  I've had the user contact Box and he was told the account was deleted, but I still cannot add.  Please help. 

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  • Rona

    Hi David, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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