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Unable to manually Add a User: Email already in use in anothercompany's Box Account but not associated with my company. 

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Unable to manually Add a User: Email already in use in anothercompany's  Box Account but not associated with my company. 

I already tried the below options.

- Deleting the BOX Account that already used in another company 

- Clicking "Save" double time, But it keeps loading and nothing happens

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  • Rona

    Hi there, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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