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Email already used in a Box account but not associated with an enterprise

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Gerrard Fisher

Hi

How do I solve this? Past posts say "raise a ticket" but all I can do is post to this community.

How do I contact support? 

Worst onboarding experience ever.

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  • Rona

    Hi Gerrard, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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