Box desktop no longer working

Répondu

S’abonner

New post

Dominic Rye

• 1 décembre 2024 20:48

Have downloaded and reinstalled the latest version, and followed the instructions for renaming the old box folder. Issue persists.

Logs have been sent.

0

• 

  Rona

  • 2 décembre 2024 21:46

  Hi Dominic, 

  Welcome to Box Community and glad to assist! 

  To further assist, can we begin with the following? 

  • Please attach a screenshot of your error, why it stopped working and prompted you to reinstall the Box Application. 
  • What is the Operating System running in your machine?
  • Can you confirm your current Box version?

  We'd love to further assist! 

  0

  Actions pour les commentaires Permalien
• 

  Dominic Rye

  • 3 décembre 2024 17:22

  

  0

  Actions pour les commentaires Permalien
• 

  Dominic Rye

  • 3 décembre 2024 17:23

  The error message comes up when I open Box from the Launchpad. I have tried restarting the computer, and re-downloading and installing the latest version of Box

  0

  Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.