Box Sync cannot be uninstalled.

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Jacky Ramírez

• 14 septembre 2020 00:30

I installed Box Drive and now I want to remove Box Sync and it sends message that it is not possible Does anyone know how to uninstall it?

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• Commentaire officiel

  

  France

  • 14 septembre 2020 18:49

  Hi Jacky, 

  Welcome to the Box Community and thanks for your post in the forum!

   

  You can follow the steps in this article to manually uninstall Box Sync from your computer:

  • Uninstalling Box Sync Manually

  If you are still having trouble uninstalling Box Sync, please feel free to submit a support ticket here: https://support.box.com/hc/en-us/requests/new

  Best, 

  France

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