Some uploads failed

Nouvelle publication

5 octobre 2020 18:57

I keep getting this error trying to upload a folder to box.com. Using safari on mac. I have to reload the page and restart to make any progress, clicking "resume" all doesn't do anything, and individually clicking reload icons in the file list only hangs at 0%.

Thanks!

Eric

Commentaires

4 commentaires

France

26 février 2021 20:17

Modifié
Hi Eric,

Welcome to the Box Community!

When you were uploading to Box, did you receive any sort of pop-up error message with the failed attempt?

There are a few troubleshooting tips you may find in this article to help overcome this issue, please take a look and see if it help resolve the issue you encounter:
- Troubleshooting Uploads to Box
Otherwise, feel free to submit a ticket with out support team on this link: https://support.box.com/hc/en-us/requests/new
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Miyokos Master Home Account

2 février 2021 21:41
Classic example of Box documentation bloat. You guys need to- have needed to for a long time- clean up your technical reference info out there. This post is only 4 month old and the link points to a broken page.
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Sheriff

25 février 2021 23:39
As noted previously - the link isn't working.
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Box User

26 février 2021 03:27
Try this link: https://support.box.com/hc/en-us/articles/360044196773-Troubleshooting-Uploads-to-Box
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