Forgot to cancel my trial account and need refund.
I subscribed to trial version for Box Business and wanted to cancel it before trial end so that I cant get charged . I was going to cancel it today but it has already got charged before any notification and authentication . I don't want to continue this service further so please refund my amount and do let me know from my side the procedure to cancel the same.
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Hi Pratiksha,
Welcome to the Box Community!
This will require Box Cancellations team to work directly with you.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.
Thanks for your patience!
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