Change Email Address

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Kent Levy

• 4 décembre 2024 16:17

I have an individual account (no administrator). I can't find a way to change my primary email address.

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  Rona

  • 4 décembre 2024 22:03

  Hi Kent, 

  Welcome to Box Community and glad to assist!

  You should start by adding a secondary email: 

  1. Log in to box.com and navigate to your Account Settings> Login and email addresses. 
  2. Click Link Personal Email.
  3. Enter a valid email address.
  4. Click Save.

  An email verification will be sent to the address you entered. Click the verification link in the email to confirm and add the alternate email to you account.

  To make a secondary email address your primary email address:

  • Click Make Primary next to the email address you want as your primary email address.

  Thanks for posting! 

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  Kent Levy

  • 5 décembre 2024 04:03

  Thanks! And I can delete the old email off of my account thereafter?

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