Box Status

Issues after upgrading plan

Répondu
S’abonner
New post
Hideharu Nakano

After upgrading from Personal Pro to Business, I get the message: Warning: You are using more licenses than you purchased. Please make sure your purchased number of licenses is up to date. It says 17/3 licenses in use. But I don't think I have 16 other licenses in use. Where should I check?

0

Commentaires

1 commentaire

Date Votes
  • Rona

    Hi Hideharu, 

    Welcome to Box Community and glad to assist!

    To help address your seats/licenses concern, you can contact our Billing team via billing@box.com or create a ticket via support.box.com. 

    Thanks for posting! 

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.