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Box Status

Subscription upgrate

Répondu
S’abonner
Nouvelle publication
Damian Kochmański

Hello,

I wanted to upgrade my subscription from "Developer" to "Box starter" but I got error information "There was an error processing your request. Your account needs further verification, please submit a ticket at support.box.com."

When I tried to confim my email I got information "The link you clicked to confirm your email has expired. If you wouldn't mind: Please contact your account administrator and request them to resend the email confirmation of the account you are trying to access."

 

So I cannot do anything with my account.

Regards,

Damian

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Commentaires

1 commentaire

Date Votes
  • Rona

    Hi Damian,

    Welcome to Box Community and glad to assist! 

    To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing. 

    We'd love to further assist! 

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