Cannot open the file

Terminée

S’abonner

Nouvelle publication

鈴木 博昭

• 16 décembre 2024 23:12

When we access some files, they are not able to open by Excel if we can not see anything on preview.
Please advise the solution with the reason why we can not access.

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• 

  Rona

  • 17 décembre 2024 15:40

  Hi there,

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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