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Box Status

Issues accessing Primary Admin account

Terminée
S’abonner
Nouvelle publication
Gregory Fisher

Our access to the current primary admin account (a shared account) is being blocked after we turned on SSO.  I need to have the primary admin moved over to my account.  How can I open a support ticket for this?

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Commentaires

2 commentaires

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  • Rona

    Hi Gregory, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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  • yeg icej

    Thank you so much! Gregory cookie clicker 2 

    An easy way for users to access.

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