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Box Status

Two Factor Backup Codes

Terminée
S’abonner
Nouvelle publication
Jake Heimark

Hi Box team,

Just created a new account and set up two factor... account was setup on single user free tier.

Added two factor auth via app and after using code, it says it is generating the backup codes, then had an error and never shared the codes.

Two factor works fine - just letting you know this broken.

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Commentaires

1 commentaire

Date Votes
  • Rona

    Hi Jake, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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