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Box Status

Users

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Nouvelle publication
Jonathan Levine

I just upgraded from a personal a business account.

Box says I'm using 29 of 3 user seats:

-29 managed users 

-1 user - me - shown below

-28 external users (collaborators on next page)

I think this is just a Box IT error but there doesn't seem to be any way to get direct technical support.

 

 

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Commentaires

1 commentaire

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  • Rona

    Hi Jonathan, 

    Welcome to Box Community and glad to assist! 

    Upon checking, your current Box Plan does not have unlimited collaboration. Which means, charges will incur for every file/folder collaborations. 

    For more details, please visit box.com/pricing. Meanwhile, to discuss your current plan and its features, you can email billing@box.com.

    Thanks for posting! 

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