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I cannot log in BOX account

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I need someone to help me access my box account since there is no way I can get the 6-digit password that the authenticator asks for, which one should I use? how do I configure it?

Not the current account, but another account.

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  • Rona

    Hi there, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

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