Payment page gets hung

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Boris Undorf

• 14 janvier 2025 20:00

Cannot upgrade account. After I enter all the payment information, the page gets hung and times out. This has been going on for several days. I am on Chrome, MacBook Pro. Please help. Thank you.

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  Rona

  • 15 janvier 2025 20:10

  Hi Boris, 

  Welcome to Box Community and glad to assist! 

  To get an assistance for your Box upgrade. Please contact our Sales team and click the chat head via box.com/pricing.

  Thanks for posting! 

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